Exploring Academic Library Users’ Preferences of Delivery Methods for Library Instruction

Academic Library Instruction Using the WWW

Brawling in the Library: Gaming Programs for Impactful Outreach and Instruction at an Academic Library

LIBRARY TRENDS, Vol. 61, No. 4, 2013 (“The Impact of Gaming on Libraries,” edited by Scott Nicholson), pp. 802–813. © 2013 The Board of Trustees, University of Illinois Abstract Academic libraries not only need to focus on instructing students about library resources but also need to actively reach out to them. One way to accomplish this is to integrate gaming into library programming and instr...

Customer service for academic library users on the web

Purpose – The purpose of this paper is to explore the nature of customer service in the academic library setting and ways in which its management can be best approached in the electronic environment. Design/methodology/approach – The study adopts a two-phase methodology. First is a content analysis of the literature on customer service in libraries, focusing on electronic services, to identify ...

PREFLIB: A Library for Preferences

We introduce PREFLIB: A Library for Preferences; an online resource located at http://www.preflib.org. With the emergence of computational social choice and an increased awareness of the applicability of preference reasoning techniques to areas ranging from recommendation systems to kidney exchanges, the interest in preferences has never been higher. We hope to encourage the growth of all facet...

Terms for Academic Library Directors

IN 1973, ARTHUR MCANALLY AND ROBERTDOWNSauthored a seminal article on the changing role of the university library director. This article takes a look at McAnally and Downs’s findings twenty years later to determine whether the changes outlined in 1973 are still valid today. Additional sources of strife for university library directors are outlined and requirements for today’s library directors ...